Frequently Asked Questions


The use of chlorine as a disinfectant agent for public water supplies is a common practice. As a result of this, the finished water contains residual chlorine. Many companies, such as breweries and soft drink manufacturers, find that residual chlorine in water used for processing can affect the quality of the final product. Also, many high purity water systems utilize ion exchange resin or membranes which are sensitive to feed water containing chlorine.

Increase Value of Property

Installing a water softener in your home actually increases your property value up from $5,000 – $10,000. It pretty much pays for itself in the long-run. When is can be verified the installation took place within the first year of occupation , the value of the home substantially increases.


The marketplace is filled with good water filtration/purification systems and technologies (We should know—many of those manufacturers are some of our best customers.) KDF Process Media enhances the performance, extend the life, reduce the maintenance and lower the total cost of many available carbon-based systems. KDF Process Media help control microorganisms by creating an environment that’s deadly to some microorganisms and that interferes with the ability of many other microorganisms to function.

KDF Media

KDF Process Media are used for a variety of per-treatment, primary water treatment, and wastewater treatment processes. They are generally used in place of, or in conjunction with, granular activated carbon filters, even carbon block or inline filters. KDF water filter media extend the life of granular activated carbon (GAC) while protecting the carbon bed against fouling by bacterial growth.

Preserve Appliances

Absolutely. Using soft water in your home increases the life span of appliances such as water heaters, dish washer, washer, and even coffee pots. Water softeners remove hard minerals, and the treated water doesn’t leave behind scaly buildup that harms appliances. Also, softened water allows for less detergent usage, as well as running appliances at lower temperatures.

Why & When

A few tell-tell signs that you are in need of a water softener is that your home’s water flow is low and you often see water spots on your dishes, glassware, sinks and showers. Very hard water has a bad smell and foul taste. Select Source will test your water’s hardness to determine what contaminants are in your local water source.

What is hard water?

Hard water is deemed safe to drink and to use for cleaning however the harder water is, the more issues arise. Hard water problems can include:

• Dry skin and brittle hair
• Water stains in tubs and sinks
• Added strain on water using appliances
• Residue on dishes and in dishwasher
• Scale on faucets
• Build up in pipes that lead to clogs
• Stained or rough feeling laundry
• Decreased effectiveness of soap and cleaning products

Skin & Hair

Using soft water requires less soap and fewer rinses to achieve excellent results, meaning your hair will maintain its color and condition for much longer. Soft water also balances your hair’s pH level, so you’re left with silky smooth hair after every wash.
You’ll be less likely to clog your pores and dry out your skin, you won’t be as itchy and irritated, and you’ll be more likely to have the beautiful, clear skin you desire. Soft water is especially good for those who suffer from skin conditions such as sensitive skin, eczema, acne, or psoriasis.

How long does the installation take?

Installation times can vary from project to project but the most common time frame frame installation is 3-4 hours.  Each home is different and the existing plumbing plays a role.  Newer home tend to take less time as no damage has occurred and pipes have not become brittle and frail.

Ongoing Service

Both the Hygia and the Hygia +, can be serviced by our customers or by Select Source Water.  We have many customers that would prefer to install the system and forget about it.  We have services in place that allow our customers to enjoy the benefits of soft water and conditioning without the burden of salt or potassium as part of the maintenance process

why choose us

satisfied customers say it best

We had a great experience! We LOVE the water!! I didn’t know how bad our water was until after this system was installed. Life changing!!’ Jeff was very knowledgeable about the system and we appreciate the follow up from Daniel. 100% recommend:)

Michelle D. Sierra

The team at Select Source Water are awesome. Not only have they been helpful from the start, they have never pressured me or my family to leave reviews, upgrade our system or given ya bum scoop on the system. Super responsive and respectful folks. They even do in person follow ups with customers to make sure they’re happy with the install/system. Ronnie was our sales agent and Luis was the plumber/installer, they’re both great guys. Thanks

Jo B-nax

They won’t pressure you into buying their product and it won’t disappoint. Available alkaline water dispenser option is cool and convenient not having to deal with refilling containers at my old water spot. Washing my car was easier too. Shout out to Ronnie and his team for their help setting my family up with the water filtration system!

Kristoffer “Bugo” Gaffud

Highly recommend this company. They installed promptly and quickly. We asked a thousand questions and Jeff was very informative. Daniel was kind, great service which prompted me to give them our business. 100% glad we did.

Ebony Perry

Had the opportunity to meet Colby. A very respectful, kind, and professional gentleman! He went to visit our home to do a quick and thorough presentation of Select Source Water. I was very impressed. I chose the long term package which added value to our home. I then met Luis who installed everything. He gave me very easy instructions on how to use the system and its maintenance.

Eddie N

Had the pleasure on meeting Colby Robinson in his office and was able to talk to him about the water system. Colby was very knowledgeable and was able to answer all my questions about the system and how it works. He was even able to run numbers with me to be able to finance the system and make it more affordable and with a more comfortable payment plan.  He even keeps in touch by providing you with his personal info just incase you have any questions about the system which brings relief to me.

Pedro Flores

These guys are awesome! Miguel and James. From the moment we meant them, very detail, very informative and just great customer service. Always checking up on us and ensuring everything is going well. Highly recommend the product. We love the water softener. You can really feel and taste the difference


Mike was really cool. He educated my wife and I with the water softener. He wasn’t pushy or used any sales tactics. He felt real and friendly. I appreciated his personality. The price for the softener was cheaper than any other company out there. He didn’t speak ill of any competitors. If anything, he said great things about other companies, but he spoke highly about Select Source. Our installer, David, was also a really friendly person. He was kind and friendly. A+++++ teamwork for Select Source.

Eric Gonzalez

Luis and his partner were very professional and knowledgeable. Did an excellent job explaining and installing our equipment. Super excited! Can already feel the difference in the water. Highly recommend!

Nini B

We just moved to Beaumont and didn’t know that regular tap water was really hard on your home. We noticed scale build up in the first few weeks of living here. Colby came over and performed a water test and showed us all the build up in regular tap water. We scheduled this a week later and had it installed. What a difference in the first day! The water feels soft and smooth. After a few weeks, you’ll notice just how smooth your skin is! Select Source took care of us from the beginning. Others tried to offer us the most expensive system or never followed up. 5 Stars for Colby and his team! Highly recommended!

Jason Powell

The team at Select Source provided an overall easy and outstanding experience. With exceptional customer service and a wealth of knowledge regarding the multitude of options for water softeners they created a safe and enjoyable setting. The decision to move forward with Select Source was easy and pleasant. I would certainly recommend their services to anyone looking for a water softener/filter in the Southern California region.

Austin Lauron

Best company I have ever dealt with. Very professional and knowledgeable about the systems. Gave me and my family exactly what we needed for half the price of other companies. Colby is #1 in my books!! And doesn’t get better than Luis as an installer/person

Gary Carrillo

Highly recommend the company, Colby was our first point of contact and he was really informative of what the product was, what it did, and how it was beneficial to not just our skin but the pipes in the house. LeAnn also came to our house and made sure the correct information of the system was given. They Go Above and beyond for customers and don’t pressure you into getting the product even though it is a solid product and should be in every home. Thank You Again!

Nathaniel Miranda

We had the honor of working with Colby Robison he set us up with a system & couldn’t have been any happier with our choice to move forward with them my kids skin is doing so much better since switching they have had eczema since they were babies but their skin looks and feels amazing truly happy with our choice. Definitely recommend them awesome team to work with.

Sarah Hernandez

What great teammates, they exceeded our expectations. From start to finish their professionalism was a refreshing experience in today’s marketplace. Colby was are original and primary contact, who explained equipment features and benefits, installation process, arranged finacial options and timelines. Jimmy was our installation guru, his artistic talent was on point. His options of equipment placement and installation of our reverse osmosis under sink system, with a pleasant personality showed his concerns for our happiness.

Tommy Yost

Glad we got our water softener from Select Source Water! Colby presented an awesome demonstration and he didn’t make us feel pressured into getting the system:) He had us convinced and we don’t regret getting it! Our skin & hair is so much softer. We don’t even need lotion! No more hardwater around our granite countertops either! The drinking water taste so good as well! We are definitely pleased and happy with our purchase! Thanks Colby & Select Source Water!!

Joanne Isaac

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